Kelly Main is a Marketing Editor and Writer specializing in digital marketing, online advertising and web design and development. Before joining the team, she was a Content Producer at Fit Small ...

ITworld.com – This week’s highlighted research: Customer Respect Group. “Second Quarter 2006 Online Customer Respect Study.” Patricia Seybold Group. “Provide a 360-degree view of the customer ...

After asking his satellite company to change his TV service from wired to wireless, Scott M. Broetzmann spent months trying to get the job done. First, technicians failed to show up for scheduled ...

Opinions expressed by Entrepreneur contributors are their own. Customer service is an area that small business owners can easily overlook when they’re trying to balance priorities. Aside from making ...

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Fintech company Klarna, which powers e-commerce transactions for some of the world's most recognizable brands, including Expedia, Macy's and Nike, is at the forefront of AI adoption. It has integrated ...

No matter what kind of business you run, a huge part of your business’ success ties back to your customer service strategy; according to a 2017 Microsoft report, more than half of consumers have ...

HGNR Inc, the distributor of Dumonde Tech bicycle products in the USA is looking for a part-time Inside National Sales Rep and Customer Service position. Reports To: President, HGNR Inc. Job Overview: ...