It’s important to ensure everyone has a positive experience with your brand across all touchpoints. A great way to make this happen is by creating a customer journey map. This will provide you with ...

Microsoft's spreadsheet program can do way more than you might realize. These are the hacks and tricks you need to know.

In this post, we will show you how to create a Mind Map in Excel. A Mind Map is a diagram that represents information in a non-linear hierarchy. It typically starts with a topic at the center, and ...

Max Soloshchanskiy is a partner at Soloway Group, an investor and an advisor to technology startups and Fortune 500 companies. Creating a seamless customer experience (CX) is crucial for successful ...

CEO, National Retail Solutions (NRS). NRS POS, NRS DIGITAL MEDIA, NRS PAY, NRS FUNDING and NRS PETRO: Helping independent retailers succeed. Excellent customer service is a standard corporate approach ...

The article How to use Microsoft Lists to organize Excel data you must track or share is an introduction to sharing Microsoft Excel data with other users via a list prepared by the Microsoft Lists app ...

Have you ever faced the daunting task of identifying and prioritizing risks in a project, only to feel overwhelmed by the sheer complexity of it all? Whether you’re managing a multi-million-dollar ...