ShopKeep has acquired the online ordering software provider ChowBOT from Meerchant. The purchase will enable ordering, payment and delivery options for ShopKeep’s 8,500 QSR and full service restaurant ...

The pandemic has placed enormous strains on the restaurant and fast food industries. Within a month of the health crisis, 3% of restaurants had closed for good and another 11% anticipated doing so ...

Wendy’s is automating its drive-through service using an artificial-intelligence chatbot powered by natural-language software developed by Google and trained to understand the myriad ways customers ...