In today's data-rich environment, business are always looking for a way to capitalize on available data for new insights and ...

There has been a tremendous evolution in the social media marketing industry over the past few years. From the tools we use and the strategies we implement to the metrics we track, all have undergone ...

Marketing technology is a rapidly changing world, and marketers are finding themselves considering a variety of methodologies based on that technology all the time. One methodology that has emerged to ...

Sentiment analysis — a technique that uses natural language processing (NLP), machine learning (ML) and AI to gauge emotions in customer interactions — has emerged as a powerful tool for uncovering ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Salesforce today announced the launch of two new tools for AI-assisted ...