The quantity of digital text data has grown exponentially in recent years and will continue to grow. From social media posts to customer transactions, surveys, reviews, chats, emails and more, ...

In 2016, the Innovation Service and UN Global Pulse used data from Twitter to monitor protection issues for the first time using artificial intelligence to understand the interactions between refugees ...

Because of COVID-19, many primary care physicians have seen declines in well-child visits and vaccinations. The trend has put children at risk for developmental delays, and children and adults at risk ...

PLEASANTON, Calif.--(BUSINESS WIRE)--Medallia, Inc., the global leader in customer and employee experience, today announced it has been recognized as a Leader in The Forrester Wave™: People-Oriented ...

PLEASANTON, Calif.--(BUSINESS WIRE)--Medallia, Inc., the global leader in customer and employee experience, today announced it has been recognized as a leader in The Forrester Wave™: Text Mining and ...

From a friend on Facebook: Me: Alexa please remind me my morning yoga sculpt class is at 5:30am. Alexa: I have added Tequila to your shopping list. We talk to our devices, and sometimes they recognize ...

Natural language processing (NLP) has dozens of applications, from drug discovery to data categorization to robotic process automation. But nowhere has its benefits been more evident than in customer ...