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  1. How to recover a hacked or compromised Microsoft account

    Learn how to remove viruses or malware from your Windows PC. Learn how to recover a hacked or compromised account, what to do next, and how to prevent your account from being …

  2. Secure your account if you think you’ve been hacked

    If you think your Microsoft account has been hacked, find out how to secure your account and check for unauthorized activity.

  3. Microsoft account recovery code - Microsoft Support

    How do I download my Microsoft account recovery code? You cannot retrieve or download an existing Microsoft account recovery code: If you can sign in, you can create a new recovery …

  4. Help us secure your account - Microsoft Support

    We will ask for an email address or phone number that we can send a verification code to. It doesn't have to be your email or phone number - you just need to be able to access it to verify …

  5. Account has been locked - Microsoft Support

    Learn how to unlock your Microsoft account and resolve 'account has been locked' error message.

  6. Reset or recover your lost Microsoft account password

    Go to Reset your password and enter your email address. Tell us where you’d like us to send a security code (email or phone number). Once you receive your security code, you’ll be …

  7. How to start a scan for viruses or malware in Microsoft Defender

    Microsoft security help and learning. If you suspect that your device may have malware you should have Microsoft Defender run a scan. Here's how to do that on Windows, Mac, or Android.

  8. Microsoft account security info & verification codes

    Learn how to manage your Microsoft account security info and troubleshoot verification code issues.

  9. Reset a forgotten Microsoft account password

    For your protection, Microsoft must verify your identity before you can proceed with resetting your password. Choose how you want to receive a verification code. If you don't see an option for …

  10. What happens if there's an unusual sign-in to your account

    Learn what to do if your username and password have stopped working. If you sign in to your account while traveling or if you install a new app that signs in with your account, you may get …

  11. National Public Data breach: What you need to know

    In early 2024, National Public Data, an online background check and fraud prevention service, experienced a significant data breach. This breach allegedly exposed up to 2.9 billion records …